August 27th, 2008

So Long Dreamhost!

Now my site is down completely. Thanks to the magic of MacJournal, I can write this now and post it whenever the hell my site works again! If you are trying to access it right now, you are probably seeing something like this:

Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
error id: “bad_httpd_conf”

Lucky for me, I’ve already signed up with Lunarpages. Unluckily, I hadn’t backed everything up yet when this happened. That actually is what I was about to do when this happened! I e-mailed their support (because totally awesome hosting companies like Dreamhost will only talk to you on the phone when you pay them extra.) I’m just waiting to see what they come up with this time. My support history page shows 3 pages of back-and-forth emails with them over the one year that I’ve been with them. I’ve had websites for 10 years, and rarely needed to talk to support before Dreamhost.

I’ll be moving everything over when I can access my files.

Added: It’s back up now! (A few hours later.) I received a response from support.

I’m sorry to hear that you are having problems. I just checked and the website is accessible both via http and ftp. Can you please check again for yourself and let me know if you are still unable to connect?

See, this is part of my issue with them. I only get a response after things are okay, which makes me think that they did something to make it okay, but it’s always sorta implied that it was something on my end, and I’m either an idiot or crazy. Or maybe I’m just reading to much into it. But it’s never like “oh, there was an issue with your server, it’s all better now.”

I really wanted to like Dreamhost. I had heard good things about them. But, my experience was not so good. See ya, Dreamhost, I’m moving!

Filed under : Internet

One Response

  1. Dragon Blogger
    September 1st, 2008

    I just purchased a dreamhost account back in July and run 3 websites through dreamhost including my blog. I have never noticed a problem with them, but your post worries me, can you email me at contactme@dragonblogger.com and let me know in more detail and what troubles you had?

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